Tracker TRM™ solves the real-world Total Relationship Management™ needs of medium to large national and multinational corporations. Different internal groups and departments manage different types of relationships.
Your need a single solution for Total Relationship Management™ so that your organization can maintain efficient communications and retain control and visibility with your customers, prospects, investors, employees and your extended workforce such as 3rd party managers, service and sales agents, and subsidiaries.
Tracker TRM™ is fully web technology based, making it easily available to anyone via a standard web browser without any user specific installation. It is installed inside the corporate network or hosted at Software Progressions Corporation.
Tracker Virtual Environments™ technology allows the equivalent of multiple concurrent customized relationship management systems to be easily setup for different internal groups and departments as well as for multiple external groups, all with a single Tracker TRM™ installation and a single Unified Enterprise Database™. A Tracker Virtual Environment™ is like a parallel universe - access to one or more Virtual Environments is assigned to groups and users, and each virtual environment includes self customizable user interfaces for different types of Companies, Contacts and Activities. Instances of Company, Contact and Activity records can be shared with other virtual environments and role based groups as collaboration is required.
A single Tracker TRM™ installation handles any and all relationships between your organization and all other organizations and individuals such as with:
- Prospects
- Customers
- Investors
- Suppliers
- Vendors
- Employees
- Partners
- Help Desk
- Specialized custom relationship management needs such as Buyer Relationship Management, Tenant Relationship Management, etc.
Tracker TRM™ allows you to enable your extended workforce with Total Relationship Management™. This may include for example setting up Tracker Virtual Environments for:
- 3rd party managers
- Sales and service agencies
- Subsidiaries
- Dealerships
- Resellers
- Any company or individual in your extended workforce
Each Tracker Virtual Environment™ lets the business define the screens for different company, contact and activity types. Our easy to use web browser based WYSIWYG (What You See Is What You Get) screen designers require no programming. Record and field/section level security allows the business to control information access and sharing within and across Tracker Virtual Environments.
The features, capabilities and technologies outlined in the following pages, combined with Tracker’s straightforward ease of use make Tracker 5.0, Enterprise Edition TRM™ one of the most powerful Relationship Management solutions ever deployed to business.
The features, capabilities and technologies outlined in the following pages, combined with Tracker’s straightforward ease of use make Tracker 5.0, Enterprise Edition TRM™ one of the most powerful Relationship Management solutions ever deployed to business.
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